Flights? What Flights? MrCrip Breaks British Airways Website!
OK, so how do you break the website of one of the world’s largest airlines? Easy let someone with the intellect of MrCrip loose!
For an organisation that has probably pumped a few hundred thousand pounds into their online solution I cannot believe this bug exists.
So here’s a message to the web team behind the British Airways site - You’re a bunch of useless, lazy incompentent fuck-heads.
All I wanted to do was book a flight for MrsCrip so I could have some peace for a few days. But no, British Airways did not like the address of Cripville Towers. How fucking weak is that? And no before you say anything, I did not enter my address incorrectly!
So let me divulge the bug that caused the British Airways website to crash quicker than if one of the planes was loaded with a dozen shoe bombers.
It was an apostrophe, yes for all you thick bastards, it looks like this ‘.
Can you believe it, just because I happen to have an apostrophe in my address the British Airways site shut down quicker than a security shutter at a bank being robbed.
This literally was at the last part of the sales process. I had chosen the flights, I had managed to get myself deal of the century and when I pressed ’confirm booking’ the site disappeared into oblivion. I was more concerned to know if the money had been processed at this stage as there was no way that I was going to let the thieving bastards take money twice - not on your life.
Now at this stage I was beginning to get slightly pissed off - so I put a call in to the booking team at BA. In fairness to the team member who copped the Cripster he handled me pretty well and soon confirmed the booking had not gone through and that my my money was safe.
It was at this stage I deduced what had broken BA.com and to be honest I was pretty gobsmacked that something so simple would cause this corporate behemoth to screw up so badly.
Once I went back and removed the offending apostrophe my booking went through as smooth as silk. But here’s the thing - it should never have got to that. A message to British Airways: It is a pretty piss-poor show that your compliance and testing teams have not picked up on this.
So here’s what I did. I sent British Airways an invoice for bug-fixing. I think my skills are worth at least £5,000. After all I wonder how many other people have encountered this problem and fucked off without bothering to look into the cause or bother to phone up central reservations?
By the way before I do; following on from my travel insurance blog of last week, British Airways wanted £31 per person for travel insurance. This is why over the top, so my advice to you is unless British Airways are offering you free blow jobs from Angelina Jolie for a year as part of the package, stick with my first offering of Travel Insurance from Travel-Insurance.net.
As for BA, I’ll be looking forward to receiving my check in the post very shortly!
