Indian Call Centres - Boycott the Businesses using them
It is time to rid the corporate UK from the cancer that is Indian Call Centres. What the hell do I want to speak to Indian all the way in some stupidly hot country on the other side of the world for? There are perfectly good people who can do the same job in the UK.
Norwich Union have just axed 1,600 jobs in the UK, but why? The greedy bosses say it is streamlining to make them better - what utter crap. It’s because there is some grease-ball in New Delhi prepared to do the job for half a cucumber!
More and more British jobs will be lost to India - If we do not something soon we will be a peasant country.
I could not give a stuff any one thinks I am a racist, I have nothing against Indians, I enjoy a good curry, and there is my point.
Indians make curry; Indians who have no empathy with the UK people, and should not be working customer support call centres.
Look at all the trouble I had with Three when the robbing, thieving bastards stole my money. When I got through to Three I had to talk to these twits who really didn’t care one bit - It’s not bloody on. All the Indiand can do is follow their scripts. It’s as if these twits from the sub-continent cannot function unless they are following guidelines.
There is no flexibility, if you throw a question to some Indian which there is no answer too in their script, then you are buggered.
You cannot reason with these people, simply because they do not understand the British way of life and can not diversify if the situation arises.
It’s also as though the businesses that use call centres know many people are going to get fed-up with the service and give-up.
Get this British businesses
If I wanted to speak to a frikkin Indian, I’d hit the East End of London, Birmingham or stuffing Bradford. Better still I’d book a ticket with British Airways and head down to New Dehli.
When I have a financial issue, or a tech support issue, or I want to renew my insurance, I DO NOT WANT TO SPEAK TO SOMEONE ELSE FROM THE OTHER SIDE OF THE WORLD - PERIOD.
Racially Abused
There is no great shock at this next statement - I have racially abused the Indians at Three’s call centre. Did it make me feel good? No, Did it get me anywhere? No. So why did I do it? I resorted to racially abusing the operator simply because he was not the slightest bit interested that Three had stolen ?750 from me.
In fact he wound me up so much I wanted to smash the living daylights out of this Indian scum, and not because I detest Indians, it was simply because he was an obnoxious shit-head who had no idea how much ?750 means to someone in the UK. So as I could not physically abuse him, I gave him a poisonous verbal assault. The trouble is, he bloody well asked for it.
Let’s boycott businesses using Indian call centres
Who’s going to join MrCrip in saying NO to doing business with British business outsourcing work to India? We are losing jobs because of cheap labour, but if we act together and boycott companies that outsource to India, WE CAN CHANGE THEIR THINKING.
Take HSBC as an example. I urge anyone using HSBC to swap banks to a bank that has UK call centre staff only. Let’s make HSBC an example that as a collective we can make a difference. Otherwise more and more British jobs are going to end up going to India.
Come on lets strike back and say no to businesses that have Indian call centres.
Written by MrCrip on June 7th, 2008 with
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Save the UK.
azimov
Mr Grumpy
#1. June 9th, 2008, at 10:29 AM.
Quite agree…I recently had problems with Tiscali and not only had to spend 25 minutes on the phone to someone who couldn’t understand the simple problem I was trying to explain, but was also charged 10p per minute for the call!!!!!!! Talk about angry, I actually ended up throwing the phone at the window. the problem is, as you quite rightly say Mr Crip, they are told to stictly follow a series of flow chart solutions, the result being that nobody you talk to uses any common sense or initative, they stay stictly to the formula which is a bloody stupid way of running things. ‘Can you turn off the computer and restart it please?’ Do these idiots think I haven’t tried that already? That takes 5 minutes and 50p to sort out! Never again!